Anonymous
map-marker Goodman, Wisconsin

Have not received items ordered

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Placed an order with Outpost Flags on January 26, 2018. I am a teacher and ordered a flag and pin to use in a World War II display. I have not received that order and it has been well over a month now. I emailed them three times with now replies. I tried phoning them many, many times, but their mailbox is continually full so I can not leave a message and no one to speak with ever answered the phone. Noticed that there are quite a number of bad reviews stating experiences with this business. I am not difficult to deal with and communication would help if they are having trouble filling my order, but nothing. I am including the information from my paypal purchase of $38.80. $13.90 of that amount was for shipping. Any help would be appreciated. I will post a better review if a legitimate reason can be given for this type of treatment. Gary Persinger 1952 Newport Rd Raphine, VA 24472-**** United States Category Retail Transaction ID 6H645728T251****M Seller info Outpost Flags 715-336-**** http://www.powmiacap.com outpostflags@***.com Purchase details Purchase amount$14.95 Item #a95 Purchase amount$9.95 Item #yk282 Amount$24.90 Shipping$13.90 Total$38.80
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Loss:
$39
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Guest

Owner died in Jan.

Anonymous

Great business!

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Great site with super hard to find stuff at cheap prices. Excellent customer service.
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Reason of review:
Good customer service
Anonymous

Great place to buy!

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There seems to be a lot of bad reviews of Outpost flags. But I have had a very good experience! It took no more than a reasonable amount of time to get my delivery and it was packaged inside the box very well. Nothing was damaged. Worth every penny. I do believe I even got a extra of the item I ordered that seems to be for when I either want to wear it in a more flashy setting or to keep it as a collectible / safe. I was also given inside the container a nice note pretty much wishing for me to enjoy my delivery. I would and will definitely buy from Outpost Flags again.
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Reason of review:
Good quality
Dennisse Pao

Great items!

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My experience with this seller was great and my items were received within a week of ordering, good communication and super fast shipping. The earrings I purchased are beautiful and well made. So very pleased with my purchases! The patches are high quality and classic in design, will gladly buy from again. I give this seller 5 stars! {{Redacted}}
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Pros:
  • Quality and service is fantastic
Reason of review:
Good quality
Anonymous

A pleasure to do business

Have purchase products from your company always pleased about quality and service 5 star
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Anonymous
map-marker Goodman, Wisconsin

Ordered Wounded Warrior from flag Outpost on May 4. Paid w/ Paypal. Never got it!!

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Ordered 5/4/2017. Order ID # 10541. Never got the flag! Have tried to call the phone number on the confirmation email maybe 20+ times and always rings one time then sounds a busy signal. Sent several emails without any response. Even notified Paypal which said they forwarded my email to Flag Outpost. By email I have requested more than once that Flag Outpost acknowledge my order an my emails without receiving any acknowledgement or correspondence whatsoever. I would appreciate any assistance available. Thank you. Why would one need a hundred words to voice a simple complaint? Look at my message down to the Thank you and let me know what other relevant information would have been needed to make this message any clearer. Thank you again .............. I Hope this is now at least a hundred words!!!
View full review
Loss:
$77
Pros:
  • Products
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

7 comments
Guest

flagoutpost.com is a different website from outpostflags.com

Guest

So you ordered from "Flag Outpost" ? That is a different company and has nothing to do with"OutpostFlags". They just use a similar name to steal web traffic.

Inayah Nyr

I have never had a problem with any of my orders from outpost flags. I have always experienced good communication and timely shipment.

I have been very pleased with all my items from flags and patches to custom made rings. - Tamara Zaccagnino Richmond VA

Guest

i went back into paypal and ran a similar screen shot from the 2nd to the 6th no transactions, much less this guy if he is serious about settling this i am at 715 245 **** sholtgass@***.com

Guest
reply icon Replying to comment of Guest-1345762

i posted this 11 days ago and not a peep from this guy, when I asked this site to put me in touch with him they said get a court order, i told them fine give him my name and they said we dont get involved but they did try to sell me stuff, this sensationalist anonymous horse *** is a scam to generate income by trashing people

Guest

when i did a search on google for northerngoodies wounded warrior here is what 3 of the several postings by pissed consumer said about me and my company

Outpost Flags Online Store - Frederick Prohaska is a ***! Review ...

https://www.pissedconsumer.com ...

Outpost Flags Online Store

Apr 8, 2016 - Outpost Flags Online Store - Ordered Wounded Warrior from flag ... Outpost Flags Online Store - Outpost Flags a.k.a. Northern Goodies is a ...

You've visited this page 2 times. Last visit: 6/19/17

Outpost Flags Online Store - Pissed Consumer https://www.pissedconsumer.com All reviews Supermarkets and Malls Outpost Flags Online Store reviews: Ordered Wounded Warrior from flag Outpost on ...

I ordered two patches from Northerngoodies.net and they didnt show up. You've visited this page 2 times. Last visit: 6/29/17 Outpost Flags Online Store - RIPPED OFF !!!! Review 978914 Dec 23 ...

https://www.pissedconsumer.com ... Outpost Flags Online Store Dec 23, 2016 - AND SOLDIER OF FORTUNE HAD THE SAME THING FOR 1/2 AS ... Resolved Outpost Flags Online Store - Outpost Flags a.k.a. Northern Goodies is a scam ...

Outpost Flags Online Store - Ordered Wounded Warrior from flag ... You visited this page on 5/30/17.

Now it did not bring up a northerngoodies listing for the wounded warrior flag, because there isnt one, i sent a screen shot of my account at paypal with the activity for may 3rd 4th and 5th, 2017 there was no transaction from this guy or anyone else on that day, i got a canned response telling me to get a court order from the irresponsible people running irresponsible website, This person is either severely confused or a deliberate liar. we dont process cards and have not for some time

Guest

i have a screen shot of my only papal account showing no transactions from may 3rd to may 5th, 2017, this poster is a goddamed liar and this site is incredibly irresponsible posting *** like this

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Anonymous
map-marker Goodman, Wisconsin

Too much complaining

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This company is awesome, they sell so many things that can't be found elsewhere! Everything I've received has been as it's described.
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Reason of review:
Good quality
Anonymous

Very pleased with my order

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I ordered a SS wedding ring and it is beautiful. Emailed to see when it would ship and was asked my deadline; it was shipped super fast. Would definitely order more from him, he even included some freebies with my order
View full review
Reason of review:
Fast order processing
Anonymous

Excellet service...

The items i purchased are very good quality ....order was placed on a Friday...mailed the following Monday and received the following Saturday...sounds good to me..will order from again.
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Reason of review:
Fast order processing
Anonymous

RIPPED OFF !!!!

Outpost Flags - RIPPED OFF !!!!
THEY TOOK $108.90 FOR A REPLICA SS DAGGER. I NEVER HEARD FROM THEM AGAIN NO REPLY TO EMAILS NO ANSWER ON THE PHONE. AND SOLDIER OF FORTUNE HAD THE SAME THING FOR 1/2 AS MUCH I LATER FOUND I AM DISPUTING THE CHARGE AND SO FAR JUST OUT THE MONEY AVOID THEM LIKE THE PLAGUE. THIS SITE IS CONNECTED TO NORTHERNGOODIES.COM AND SEEMS TO SWITCH YOU BETWEEN THEM THEY LET YOU CHECK OUT USING A SITE GUEST PAYPAL ACCOUNT SO YOU CAN'T GET IN TOUCH WITH THEM THROUGH YOUR ACCOUNT THERE IS NO WAY TO DESCRIBE THIS SITE OTHER THAN CRIMINAL. ALWAYS CHECK THE RELIABILITY OF A WEBSITE BEFORE YOU PURCHASE FROM THEM LESSON LEARNED.
View full review
Loss:
$109
Reason of review:
never sent my product

Preferred solution: Full refund

1 comment
Guest

this guy wanted a dagger that was out of stock, he got a refund and was to irresponsible to come here and say that, but it generates sensational click thrus for an irresponsibly run site sucking on my storefronts success

Anonymous

Frederick Prohaska is a ***!

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I too placed an order with outpostflags@***.com, on June 10, 2015. I ordered a silver Calico Jack ring and a JFK "weapons" division patch...$98.85. April 8, 2016 and still nothing. A man is only as "good" as his word, and this *** sucks!! He returned e-mails at first...blaming the warehouse. What warehouse? Google his and outpost flags addresses, no warehouse? After 3 months, I called the local police to do a welfare check and tried to file a complaint. Was told, "I should have known better." At this point, I'm just glad I didn't order the gold Calico Jack ring...that ring was over $700.00!!! I've even considered hiring a "local" lawyer and suing him for the maximum allowed in their "small claims" court. The lawyer can keep all of it, but my original $98.85.
View full review
Loss:
$99
Pros:
  • Great variety
Cons:
  • No refund
Reason of review:
Order processing issue

Preferred solution: Full refund

3 comments
Guest

i am the one that should hire a lawyer, this *** has had his ring and patch for A YEAR,

leaves childish *** like this and the knot heads running this site publish this kind of ***

Guest

this guy lives in Leesburg Florida and has had both items of his order for over almost a year the ring was shipped with signature confirmation, its really irresponsible and deceptive business practices for this site to publish attacks like this on me and my business for click thru bait, i have screen shot their lead in on google and if they dont want to be sued into poverty they will verify the accuracy of the things they publish.

Guest

I find it hard to believe all the bad reviews about this guy. He's a successful professional online retailer. I suspect that the bad reviews are from Jews who are trying to undermine his business since he concentrates on Nazi items.

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Anonymous

People are faster to complain than to compliment

I have made several purchases over the years and always received my items in a timely manner or around the time designated. Products have been very high quality and price well below competetitors. With a business that sells many items that are not politically correct there are going to be attacks. Many of the companies I have dealt with that sell German and NAZI era items have had their web sites hacked, building defaced or even burned. When I placed my order to Outpost, the owner phoned me as I had given my number to authenticate the credit card. He was polite and professional and we conversed at length regarding related topics. It is a shame people can't let these dealers just do their business without bogus, harassing 'reviews'. I can reccomend Outpost Flags to anyone who needs a historic flag, flag pole topper ( my purchases ) or any of the stampers and historical items they sell. If half the negative claims about them were true they would have been out of business years ago. I not only received my items in a timely manner, but received follow up emails to make certain I was happy with my purchases. This is a small business with many items made when ordered. IT is not a corporation with a warehouse full of cheap Chinese knock-offs. I have been very happy with Outpost and will continue to buy from them as the need arises.
View full review
Pros:
  • Four seperate purchases and each was flawless
Reason of review:
Good customer service
Resolved
Derrel Mpl

Resolved: Outpost Flags a.k.a. Northern Goodies is a scam!

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Updated by user Feb 26, 2015

Well, after months the dagger has finally showed up. Outpost Flags, you have to work on your customer service.

It's paramount to communicate with your customer. Finally satisfied.

Original review Nov 17, 2014
I am writing this to save other people from being ripped off by Outpost Flags. I ordered a reproduction dagger from their site. They say to allow 4-6 weeks for delivery. 8 weeks later no dagger and no response to e-mails. Don't purchase from this site, it's a scam. I just wish I had seen reviews on Pissed Consumer before buying from them. Also, they have another site under Northern Goodies. Once again do not buy from that site either. Thanks to Pissed Consumer for an outlet to get the word out about unethical companies. You can read other reviews too about this company.
View full review
Loss:
$50
Reason of review:
Poor customer service
7 comments
Guest

yep leave this up to Trash US and stick it on top the search engines where you cute little green resolved does not show up, way to many people think something should appear instantly that had to be custom made or shipped in from a foreign country, very few want to pay for express shipping

or even priority mail by air then sit back and whine when something very difficult to come up with is shipped by boat, this guy has his goods quit trashing US with his first remark

Tianna Zzq

I ordered two patches from Northerngoodies.net and they didnt show up.Not only THAT,but when I looked up the Northerngoodies.net website,it no longer existed.

Concerned,I called the number on the Northerngoodies.com website,which WAS still up on the Internet.

The man who owns it was very nice,he explained exactly WHY my patches didn't show up (because someone made an identical but FAKE site called Northerngoodies.NET)..........

After explaining,he immediately said that he would send me the patches,he didn't charge me and the patches showed up on time.

I can't speak on the other people's experience,but Northerngoodies.com did right by me,and the patches were exactly what I hoped they would be. I DO plan on buying more products from Northerngoodies.com,and I found their customer service to be more than adequate.

Guest

I find it hard to believe all the bad reviews about this guy. He's a successful professional online retailer. I suspect that the bad reviews are from Jews who are trying to undermine his business since he concentrates on Nazi items.

Guest

I have been ripped off by this company also. I ordered a shotglass and it was the wrong one, I called the owner and explained and even sent a picture of the correct one and he said send me thye payment with an additional $2 and I will send it to you.

Never happened and the owner is not returning my calls, *** poor company! Stay away from them!

Guest

Same problem. Order Items 2 years ago never received. This is a swindle...

Guest

I am experiencing the same problem, after non delivery of a bulk order valued at around $100 I have emailed 3 times, left numerous voice messages on their phone line and had absolutely no response.How is this scam allowed to continue and who is behind it?

Guest
reply icon Replying to comment of Guest-910042

Nonsense

View more comments (6)
Jassiel Acf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought and returned a ring but never got a refund

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Purchased a ring and received it on July 9 2014 but it wasn't anything like the description. The ring was suppose to be silver 9.25 and what I got was a brass or copper ring sterling silver coated *** I sent it back for a refund which I have yet to receive. The guy argued with me via e-mails then he stopped replying and will not answer phone calls. I issued a complaint via the BBB and he will not even reply to them so that should tell you this guy's a grade A crook ! STAY AWAY FROM THIS BUISNESS
View full review
Loss:
$97
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

this clown got a silver ring and tried switching it for a silver plated ring and we caught him

Anonymous
map-marker Appleton, Wisconsin

Outpost Flags - Ring Review from Appleton, Wisconsin

Ordered ring in June 2014 told product was in stock.When they finally answered was told it has to be made and sent to him.he Rick is a ***-artist that is a middle man of products he sells.no reply since June or update.he even avoided signing green confirmation card from USPS as to act like he never received, when tracking confirmed he did **BUYERS BEWARE THIS IS A RIP OFF DO NOT BUY FROM THIS SELLER RICK IS A CROOK,THIEF OF PAYMENT AND LIAR!!!! BBB SHOULD PULL HIS SITE AND LICENCSE HOPE THIS HELPS OTHERS FROM BEING RIPPED OFF OF THERE MONEY**
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1 comment
Guest

we have never had a customer in june 2014 from Appleton Wisconsin, this is bogus

Kendi Szo
map-marker Las Vegas, Nevada

Place order incorrect item sent thus returned never gave credit.

Placed order in Novermber 2009 waited approximately eight (8) months when the incorrect item arrived. Returned the incorrect item and Outpost Flags never gave credit nor sent correct item, as of this date September 2010. Attempted to e-mail and telephone - no reply. Outpost Flags will not answer their telephone, moreover their mail box is continually "filled" whereby you are redirected to another number which is promptly not answered. Have attempted to settle for a credit or, of course, the correct item. However, all attempts to resolve the problem have been met with silance. It seems to me that by not providing my PayPal account the credit due nor sending the correct item is a rather unfair trading pratice.
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